QUESTIONS & ANSWERS

Frequently Asked Questions

FAQ

Is mileage limited?

No, all vehicles offered by Rivo rent a car come with unlimited mileage. This allows guests to plan longer trips throughout Montenegro without worrying about additional charges for extra kilometers driven.

What are the requirements for renting a vehicle?

The driver must hold a valid driver’s license that has been issued at least one year before the vehicle pickup date and must be at least 21 years old. In addition, a valid passport or ID card is required for identification when signing the rental agreement.

What if I want to extend my rental beyond the agreed return date?

Rental extensions are possible, but it is important to contact us before the agreed return date expires. This allows us to check vehicle availability and ensure that the extension process is completed smoothly and without complications.

Is vehicle delivery available to a different location?

Yes, vehicle delivery is free of charge in Kotor, Tivat, Budva, and Bar, making the pickup process convenient regardless of your arrival point. For destinations outside these towns, simply contact us to arrange delivery details.

What happens if I lose the vehicle documents or keys?

In the event that the vehicle documents or keys are lost during the rental period, a fee of €500 will be charged. For this reason, we recommend keeping all documents and keys in a safe place throughout your trip.

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Still have questions?


Our customer support team is available for any additional questions, special requests, or clarifications regarding booking, rental conditions, documents, or anything else.

Feel free to contact us via our contact page, and we will respond as soon as possible.

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